O2 outage “I want to let our customers know how sorry I am for the impact our network data issue has had on them, and reassure them that our teams, together with Ericsson, are doing everything. Ericsson, whose central user database caused O2's 2012 25-hour mega-outage, told The Reg: "We are aware of the issue and are …. O2 Outage in Colchester, Essex, England Last Updated 54 seconds ago: O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. In terms of scale, the largest network outage impacted customers of O2 3G and 4G mobile services in the UK. We're very proud to support Step into STEM. Mark Evans, CEO of Telefonica UK (O2), posted a brief statement on Twitter saying that they were working with Ericsson to solve the problem. O2 'to seek millions' in damages over data outage. O2 Pocket Hotspot. News O2 services restored after millions hit by technical fault Mobile network O2 says its services have been restored after a technical fault left millions of customers unable to get online. Mobile network O2 has said it plans to “make up” for a service outage that left millions of users unable to get online. Throughout January so far, some of our favourite offers have been on the network. Mobile network O2 and telecoms company Ericsson have issued a joint apology after millions of customers were unable to get online. Financial Times has reported that O2 network was hit by closure at 5AM local time. Mobile operator O2 is understood to be seeking millions in damages from supplier Ericsson after last week's day-long data network collapse. Consequently Ericsson and O2 engineers would have been involved in a complex process of attempting to update certificates or software, carry out a risk analysis on moving to the new software, and understand how that would work with the various versions of hardware that O2 have installed. Affected operators have taken on the complaints and reputation damage from customers. A portable gadget that connects you and up to four other people or devices to the internet, when there's O2 mobile data coverage. O2 and Sky Mobile have both announced compensation for affected customers. A source close to the situation said: “Mark Evans will certainly be meeting Ericsson this week for a full review and audit on both sides looking at the Ericsson software and how it was managed. So how did this happen?. Overall 32-million people were without service in the UK and millions more in Asia. Both O2 and Ericsson issued a joint apology to millions of customers hit by the disruption. [Update: It seems the O2 network outage is linked to global problems with Ericsson software. Funny reading the O2 twitter feed (on WiFi) – all the entitled-ones demanding compensation, as well as claiming that their lives have been endangered, businesses ruined. O2 has around 25 million UK customers, while another seven million use its network through a partner. The problem was caused by some out of date Ericsson software that was responsible for managing the network. During December 6, 2018, Ericsson has identified an issue in certain nodes in the core network resulting in. Samsung Galaxy Note10 review. Plantronics CS60 Wireless Headset. With O2 and Softbank customers being thrown back to the 90s after a network outage, reports have emerged suggesting Ericsson is the root cause. In 2007, the company's first 5-Megapixel camera phone, the Sony Ericsson K850i, was announced followed in 2008 by the C905, the world's first 8. The 02 cellular network suffered a major UK outage on Thursday, thought to be down to a software issue from third-party provider Ericsson. "I want to let our customers know how sorry I am for the impact our network data issue has had on them, and reassure them that our teams, together with Ericsson, are doing everything we can," said O2 boss Mark Evans. O2, Britain’s second biggest network, and Japan’s Softbank reported network outages on Thursday, leaving many customers unable to access internet services. Cause of massive O2 outage revealed as network reassures customers they've not been hacked. Outage was blamed on failure in systems by O2 supplier, Swedish firm Ericsson O2 said it will 'make-up' for disruption by offering two free days to monthly users;. In the markets, trade tensions between the US and China, worsened with the arrest of Chinese tech giant Huawei’s chief financial officer in Canada. O2 UK could receive compensation of up to £100 million from Ericsson following a network outage caused by the vendor, which led to mobile data issues for millions of customers last week. Ericsson said it was aware some of its mobile operator customers were suffering outages and it was working with them to solve the problem. Ericsson, who O2 goes after Erricson for damages after service. The faulty software that has caused these issues is being decommissioned. O2 problems: Everything we know about the outage affecting customers across the UK "Ericsson sincerely apologises to customers for the inconvenience caused. View Shirish Desai’s profile on LinkedIn, the world's largest professional community. In addition, O2 needs to give its customers reassurances that it is taking measures to stop this from happening again. O2 said that the problem stemmed from a global software issue at a third-party supplier, understood to be Ericsson, which has also affected other mobile operators around the world, the report said. O2 worked with one of its third party suppliers, Ericsson, which had identified a global software issue in its system which had impacted data services. Once the world’s biggest supplier of. It appears that most mobile carriers, including O2 and SoftBank, have recovered from yesterday’s cell phone network outage that was triggered by a shutdown of Ericsson equipment running on their networks. Affected operators have taken on the complaints and reputation damage from customers. In terms of scale, the largest network outage impacted customers of O2 3G and 4G mobile services in the UK. After Softbank laid the blame of this week’s network outage squarely at the door of Ericsson, its vendor partner has come out and apologised – not only for the disruption caused in Japan, but in a reported 11 other countries around the world (including the O2 network in the UK). Was the root cause of the O2 outage really an expired certificate? Why wasn't the "root cause" any of these?. Engineering and preparing temporary installations to be done in O2 RA2-13 Pre Outage. O2 is to seek"tens of millions" of pounds in compensation from Ericsson after the Swedish telecoms equipment manufacturer was blamed for Thursday's outage. Ericsson took blame for the outage in a press release. Yesterday was not a good day for users of the second biggest mobile network operator in the United Kingdom, Telefonica U. That shutdown appears to have been triggered by expired software certificates on the equipment itself. What is interesting in the case is the joint apology. network outage – TechTalkThai ให้บริการหลากหลายรายทั้ง O2, Telefonica, GiffGaff, Sky Mobile, Lyca และ. Apart from customers with O2, Tesco Mobile, GiffGaff, Sky Mobile and Lycamobile, the outage has also affected systems relying on the same network such as the electronic timetables for London's buses and. In 2012, O2 said an outage that also affected millions of customers was down to a fault in central user database provided by Ericsson. O2 chief executive Mark Evans said his. O2 'to seek millions' in damages over data outage. O2, Britain's second largest mobile company, said 3G was restored on mobile devices by 9. @VikkiLisa @O2 are the worst network provider ever. A source close to the situation said: “Mark Evans will certainly be meeting Ericsson this week for a full review and audit on both sides looking at the Ericsson software and how it was managed. O2 network outage: Angus Council off-street parking meters also down following ‘network issues’ — Ericsson (@ericsson) December 6, 2018. It appears that most mobile carriers, including O2 and SoftBank, have recovered from yesterday’s cell phone network outage that was triggered by a shutdown of Ericsson equipment running on their networks. in network routers made by Sweden-based. See the complete profile on LinkedIn and discover Hao’s connections and jobs at similar companies. O2 Outage in Colchester, Essex, England Last Updated 54 seconds ago: O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. The issue took down the O2. Britt Megahey, MD at Barclay Communications, one of O2’s largest Direct partners, said: “Barclay Communications and our customers weren’t too badly affected by the outage. Ericsson's software is said to be causing the O2 network outage. O2 smartphone users were unable to use their mobile phone data last Thursday. Earlier on Friday, the network said its services have been restored. "I want to let our customers know how sorry I am for the impact our network data issue has had on them, and reassure them that our teams, together with Ericsson, are doing everything we can," said O2 boss Mark Evans. People in the region started tweeting about network outage around 7:30 PM, and Airtel acknowledged the issue at about 9PM. CEO Mark Evans is set to meet with Ericsson for crisis talks over a blanket UK outage caused by expired software licenses O2 will seek compensation in the order of. Millions of citizens in the United Kingdom were unable to use their mobile phones to call, text or use 4G on a number of. When you purchase through links on our site, we may earn an affiliate commission. The problem was caused by some out of date Ericsson software that was responsible for managing the network. CEO Mark Evans is set to meet with Ericsson for crisis talks over a blanket UK outage caused by expired software licenses O2 will seek compensation in the order of. O2's chief executive, Mark Evans, and executives from Ericsson. O2 is investigating with "high priority" as its data services remain out of action, with tens of millions of users potentially affected. Ericsson has confirmed that a fault with its software was the source of yesterday's massive network outage, which took millions of smartphones offline across the UK and Japan and created issues in almost a dozen countries. The O2 Pocket Hotspot automatically connects to our mobile network as soon as you insert a Pay & Go sim. O2 praised by dealers for quick customer response to Ericsson-induced network outage. Although much of the focus was paid to outages on O2 in the UK and Softbank in Japan. If your USB modem isn't listed, contact us to inquire about a driver. Millions hit by smartphone outage after Ericsson software problem. even if the fault lies with supplier Ericsson. Phone users have been complaining throughout the day at their inability to get online or use their paid for. Read more about O2 mobile network hit by data problems: Report on Business Standard. O2 HAS announced just the launch of major upgrade, which promises to bring much faster speeds and a more reliable connection to your phone. View Gabor Molnar’s profile on LinkedIn, the world's largest professional community. The outage was caused by Swedish telecoms major Ericsson software glitch. O2 made sure its communication – digital and analogue – struck the right tone, walking the fine line between light (on social especially) and heavy. It follows a 24 hour service outage that left millions of O2 customers across the UK fuming. O2, which is owned by Spain's Telefonica, said customers of Tesco Mobile, Sky Mobile and GiffGaff, which all use its network, were affected by the outage. News O2 services restored after millions hit by technical fault Mobile network O2 says its services have been restored after a technical fault left millions of customers unable to get online. Affected operators have taken on the complaints and reputation damage from customers. O2’s 32 million customers are sent grovelling apology text after 4G blackout as users slam ‘insulting’ 87p compensation and call for it to be donated…. Issues with O2's mobile network were first reported at around 5:20 am yesterday after customers said they could not use their 3G or 4G data. O2 delays Sony Ericsson Xperia Play By Stuart Miles 25 March 2011. Millions of O2 customers have been left without coverage after their network went down. O2 says the problems are resolved as of this. Missed many important phone calls. The latest Tweets from O2 in the UK (@O2). If your USB modem isn't listed, contact us to inquire about a driver. Was the root cause of the O2 outage really an expired certificate? Why wasn't the "root cause" any of these?. O2 customers impacted by the outage aren't able to access data and the company said they may experience "intermittent issues" when Ericsson said in a press release that most services had. The 24-hour outage affecting millions of customers was caused by a software failure by Ericsson, a supplier of critical components in the O2 network, who had failed to update an expired certificate in a version of its management software. O2 and Japan’s Softbank, both Ericsson customers, had reported outages on their 4G networks on Thursday, with many users unable to access the internet or apps that require an internet connection. Thousands of customers were unable to make or receive calls in October due to an outage. Around 32 million people are seeing lost in data services after the O2 network suffered a disruption to service. Mobile operator O2 is understood to be seeking millions in damages from supplier Ericsson after last week’s day-long data network collapse. Yeah it really Friday. View Hao Lin’s profile on LinkedIn, the world's largest professional community. The outage had knock-on effects for other services that use the O2 network, including Transport for London. O2, which is owned by Spain's Telefonica, said customers of Tesco Mobile, Sky Mobile and GiffGaff, which all use its network, were affected by the outage. Ericsson took blame for the outage in a press release. July 17, 2012 — A serious failure in the O2 UK mobile network last week is being ascribed to a failure of a Home Location Register (HLR) software system. The day-long O2 outage impacted all of the operator's 25 million customers, as well as an additional seven million customers using Sky Mobile, Tesco Mobile and giffgaff, all of which use the same mobile infrastructure. O2 UK CEO Mark Evans said they would be working 'through the night' and a full service should be restored by Friday morning. Mobile network O2 has said it plans to “make up” for a service outage that left millions of users unable to get online. SoftBank, a. Shop with confidence on eBay!. Both O2 and Ericsson issued a joint apology to millions of customers hit by the disruption. Ericsson blamed expired software certification for the problem. O2 said one of its. O2 network outage. Mobile network O2 and telecoms company Ericsson have issued a joint apology after millions of customers were unable to get online. The key to the compensation was taking two days off of a customer's bill reflecting the time the outage. MC), Britain's second biggest network, and Japan's Softbank (9984. See the complete profile on LinkedIn and discover Gabor’s connections and jobs at similar companies. O2 and Ericsson apologise "Faulty software" has been blamed by Ericsson UK for the network outage that continued throughout Thursday. Ericsson says an expired software certificate caused the outage that left tens of millions in the UK unable to call or text from their mobile phones, nor use 4G connections, on Thursday. O2 UK CEO Mark Evans said they would be working 'through the night. Lessons from the O2 Network Outage: The Real Cost of Manual Processes Dec 14, 2018 9:38 AM PDT More than 30 million people lost their data connectivity on December 6, 2018, in the United Kingdom as O2's network suffered from a nationwide service outage. O2 signal issues: Mobile network working again after suffering 4G and data problems. In the case of Ericsson, this might have allowed an emergency certificate update before all the O2 systems could no longer be automatically updated. Ericsson later confirmed to Softbank that issues had simultaneously affected telecom carriers who'd installed Ericsson-made devices across a total of 11 countries. Yeah it really Friday. Whilst it was consumer devices that hit international headlines as the ability to browse and email became life stopping experiences for the connected person, there was less focus on the millions of IoT and M2M applications which were equally affected. O2 said in a tweet that one of its third-party suppliers had "identified a software issue with their system. 4G connectivity came back the. The Telefónica-owned O2 network in the UK was down as of. CenturyLink suffers a major outage; affects 911 services across several states in the US. View Gabor Molnar’s profile on LinkedIn, the world's largest professional community. O2 network restored after near 24 hour blackout that left millions outraged. The company, which is owned by Spain's Telefonica, said it planned to credit two days of monthly airtime subscription. Apart from customers with O2, Tesco Mobile, GiffGaff, Sky Mobile and Lycamobile, the outage has also affected systems relying on the same network such as the electronic timetables for London's buses and Boris Bikes due to their O2 sim connections. CenturyLink suffers a major outage; affects 911 services across several states in the US. The operator say 31 million mobile users have been affected by the outage, which began around 6am this morning. O2 dealers have been relaxed about the Great O2 Outage that deprived millions of customers of service for a day. While O2 is the face of the outage, Ericsson is directly responsible for the outage. Fortunately, the day-long outage has come to an end as customers report the ability to go online. In the case of Ericsson, this might have allowed an emergency certificate update before all the O2 systems could no longer be automatically updated. Ericsson has confirmed that a mistake with its software was the source of total massive network outage, which took millions of smartphone phones across Britain and Japan in almost a dozen countries. On December 6, cellular service O2 customers awoke to find themselves unable to connect to their 4G network. Thousands of customers were unable to make or receive calls in October due to an outage. Was the root cause of the O2 outage really an expired certificate? Why wasn't the "root cause" any of these?. O2 and network equipment supplier Ericsson promise data service will be restored by Friday morning. Mark Evans, CEO of Telefonica UK (O2), posted a brief statement on Twitter saying that they were working with Ericsson to solve the problem. Softbank said that the outage affected its own network for just over four hours. The outage starting early hours on the December 6, 2018 left 30 million users without the Internet connectivity capabilities. Many fumed the outage had left their businesses out of pocket, while others with family care commitments were concerned they'd been left uncontactable. • Fixed numerous faults including a major outage in 2003 which could not be resolved by Ericsson’s on-site team. Earlier on Friday, the network said its services have been restored after a technical fault on Thursday morning led to customers reporting being unable to use mobile data to access the internet. O2 and its Partners Take Cell Service Down Because They Forgot to Update an Encryption Certificate. In Japan, the. Ericsson took blame for the outage in a press release. It's not exactly clear whose equipment they will use. Is the O2 Mobile web down this morning? Phone wont connect to the GPRS. Ericsson has said an expired certificate was the root cause of a global outage, with O2 still working to restore 3G and 4G data services while SoftBank telco services are all back up and running. O2 problems: Everything we know about the outage affecting customers across the UK "Ericsson sincerely apologises to customers for the inconvenience caused. O2, which is owned by Spain's Telefonica , said customers of Tesco Mobile, Sky Mobile and GiffGaff, which all use its network, were affected by the outage. O2 UK CEO Mark Evans said the company would be working with. Ericsson is blaming software for outages that left more than 30 million O2 UK customers without data services for most of yesterday. It reported the issues were blamed on a "software glitch". O2 and Ericsson issued a joint statement of an apology. This does not appear to. Mobile network O2 and telecoms company Ericsson have issued a joint apology after millions of customers were unable to get online. A problem with Ericsson software appears to be responsible for a huge O2 data outage. O2 'to seek millions' in damages over data outage • The mobile phone operator is understood to be demanding damages from supplier Ericsson. Consequently Ericsson and O2 engineers would have been involved in a complex process of attempting to update certificates or software, carry out a risk analysis on moving to the new software, and understand how that would work with the various versions of hardware that O2 have installed. The day-long O2 outage impacted all of the operator's 25 million customers, as well as an additional seven million customers using Sky Mobile, Tesco Mobile and giffgaff, all of which use the same mobile infrastructure. Network boss Mark Evans said: "I want to let our customers know how sorry I am for the impact of our network data issue has had on them, and reassure them that our teams, together with Ericsson. The network has 32 million customers. O2 and its Partners Take Cell Service Down Because They Forgot to Update an Encryption Certificate. A source close to the situation said: “Mark Evans will certainly be meeting Ericsson this week for a full review and audit on both sides looking at the Ericsson software and how it was managed. At around midnight O2 reported that the 4G service was returning. O2 Outage in Glasgow, Scotland Last Updated a minute ago: O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. Ericsson has said an expired certificate was the root cause of a global outage, with O2 still working to restore 3G and 4G data. (O2) apologising for outage that he never noticed and here's 2GB. The latest Tweets from O2 in the UK (@O2). Ericsson says an expired software certificate caused the outage While the expired certificate was present in software used by O2 and its parent Telefonica, the outage also rolled downstream to. O2 problems: Everything we know about the outage affecting customers across the UK "Ericsson sincerely apologises to customers for the inconvenience caused. It apparently involves faulty software on certain Ericsson equipment used on. The two firms promise to have 3G data up and running by 9:30 PM GMT and 4G data. Outage hits up to 11 countries. O2 made sure its communication – digital and analogue – struck the right tone, walking the fine line between light (on social especially) and heavy. O2 worked with one of its third party suppliers, Ericsson, which had identified a global software issue in its system which had impacted data services. Giffgaff to donate nearly £400k to charity after O2 network failure. O2 is expected to receive a multimillion-pound compensation payment from technology group Ericsson over a software failure that cut off customers on Britain’s second largest mobile phone network. Some O2 customers. O2 UK CEO Mark Evans said the company would be working with. The scope, severity and duration of O2’s data network outage, and the impact on the company’s reputation as well as on its users have led to reports that 02 looks likely to seek up to £100 million in damages from Ericsson. Ericsson has admitted a fault in its network software has caused major mobile service outages in "multiple countries". O2 and Ericsson issue joint apology after network outage O2 UK CEO Mark Evans said they would be working 'through the night' and a full service should be restored by Friday morning. O2 UK CEO Mark Evans said they would be working ‘through the night’ and a full service should be restored by Friday morning. Affected operators have taken on the complaints and reputation damage from customers. O2 4G network back up and running after outage. O2 praised by dealers for quick customer response to Ericsson-induced network outage. Speaking about the December outage, Mark Evans, CEO, Telefonica (O2) UK said: “I want to let our customers know how sorry I am for the impact our network data issue has had on them, and reassure them that our teams, together with Ericsson, are doing everything we can. Posted on 21/12/2018 21/12/2018 by Mike Knight After last week’s major O2 4G mobile network outage which left millions of customers with no network data access has been blamed on an expired software certificate that 3rd party supplier Ericsson had installed for some customers at business-critical part of the network. But where was the resiliency? Being able to spot and rectify issues and outages like this one is business-critical in today's world. O2 'to seek millions' in damages over data outage 10 months ago; O2 disruption: Operator offers compensation over outage 10 months ago; O2 4G data network restored after day-long outage 10 months ago; Ericsson glitch hits millions of smartphone users 10 months ago; Call problems hit O2 mobile network Oct 4, 2018. O2's 4G network crashed around 5am local time in the UK, leaving customers without data access. Ericsson's CUDB (centralised user database) has been held responsible for both faults. Posts about Telephone Headsets written by enableuk. The United Kingdom is in the middle of a widespread O2 network outage, affecting millions of customers. Ericsson supplies O2 as well as SoftBank, though the outage is particularly poorly timed for the latter, which has an IPO timed for later this month. O2 is to seek "tens of millions" of pounds in compensation from Ericsson after the Swedish telecoms equipment manufacturer was blamed for Thursday's outage The day-long O2 outage impacted. During December 6, 2018, Ericsson has identified an issue in certain nodes in the core network resulting in. O2's chief executive, Mark Evans, and executives from Ericsson. In addition, O2 needs to give its customers reassurances that it is taking measures to stop this from happening again. Telefónica is one of the largest telecommunications companies in the world by number of customers with a comprehensive offering and quality of connectivity that is delivered over world class fixed, mobile and broadband networks. Ericsson has confirmed that a fault with its software was the source of yesterday's massive network outage, which took millions of smartphones offline across the UK and Japan and created issues. Posted on 21/12/2018 21/12/2018 by Mike Knight After last week’s major O2 4G mobile network outage which left millions of customers with no network data access has been blamed on an expired software certificate that 3rd party supplier Ericsson had installed for some customers at business-critical part of the network. 04/10/19 | By O2 O2 and ITN Productions to capture England Rugby fan reactions in first live TV advert to be powered by 5G ITN Productions will use O2’s 5G network to produce a live advert on ITV during…. Calls have interference, data is ok. O2 chief executive Mark Evans said his teams were working hard with Ericsson to find a swift solution. O2 said its teams continued to work. As a result of the outage, Derek McManus, Chief Operating Officer, wrote that O 2 would be removing the Central User Database provided by Ericsson at a cost of £10 million. Ericsson/O2 outage root cause announced. uk/ 12:12pm Outage Update: Our teams are working closely with one of our 3rd party suppliers who has identified an issue in their system which has impacted mobile services globally. Mark Evans, CEO of O2 parent Telefonica UK, is expected to raise the subject of damages with supplier Ericsson at a meeting this week, Read more about the O2 outage. " The carrier's network was hit by a similar downtime in October and multiple outages in 2012. It reported the issues were blamed on a "software glitch". Under section 105A(4) of the Communications Act 2003, such operators are required to “take all appropriate steps to protect, so. MOBILE network O2 has said it is investigating a technical fault that has left thousands of mobile customers unable to get online. Millions of citizens in the United Kingdom were unable to use their mobile phones to call, text or use 4G on a number of. The scope, severity and duration of O2’s data network outage, and the impact on the company’s reputation as well as on its users have led to reports that 02 looks likely to seek up to £100 million in damages from Ericsson. O2 are now reporting that their 4G network has been restored. The faulty software that has caused these issues is being decommissioned. O2 have 25MM direct customers, plus another 7MM through reseller networks — so that's 32MM people directly affected by the outage. It appears that most mobile carriers, including O2 and SoftBank, have recovered from yesterday’s cell phone network outage that was triggered by a shutdown of Ericsson equipment running on their networks. BT, Ericsson, O2 and Vodafone agree to expand mentoring scheme to promote STEM careers to schoolgirls Scheme launched to encourage schoolgirls to pursue Science, Technology, Engineering and. O2 smartphone users can finally access the internet again over 3G and 4G, Sky News reports. Mobile network O2 and telecoms company Ericsson have issued a joint apology after millions of customers were unable to get online. O2 and its Partners Take Cell Service Down Because They Forgot to Update an Encryption Certificate. "Our technical teams will continue to monitor service performance closely over the next few days to ensure we remain stable. Mobile network O2 is set to bill Ericsson for the temporary collapse of its data network. FURIOUS O2 customers have been ridiculing the network provider after a data outage has left them unable to connect to the internet via their phones. Mobile network O2 and telecoms company Ericsson have issued a joint apology after millions of customers were unable to get online. O2 said one of its. O2 has said its 4G network has been restored after a massive data outage which affected millions of people. Ericsson has confirmed that a mistake with its software was the source of total massive network outage, which took millions of smartphone phones across Britain and Japan in almost a dozen countries. O2 is reported to be seeking millions of pounds in damages from Ericsson after the mobile operator's extended data service downtime late last week. Software certificate issues have been blamed for a host of recent enterprise ills, including a widespread outage of Ericsson’s infrastructure that left O2 customers with no network for nearly 24. The root of the mega-outage was an expired digital certificate in a management software by Ericsson, the Swedish telecommunications firm. Ericsson sincerely apologises to customers for the. We're very proud to support Step into STEM. The nearly 24-hour outage of the O2 4G network that affected O2's 25 million customers has been traced to an expired certificate in a software used by their supplier Ericsson. O2 'to seek millions' in damages over data outage • The mobile phone operator is understood to be demanding damages from supplier Ericsson. The network had been prey to what in hindsight was. The Root Cause: SSL Certificates. The fault lay with the expiry of certain Ericsson software license certificates and it is thought that O2 took a hit because it had recently deployed the latest version of the software, whereas. Missed many important phone calls. MyBroadband – MyBroadband is South Africa's biggest and best IT news website, covering the latest international and local IT and tech news. Was the root cause of the O2 outage really an expired certificate? Why wasn't the "root cause" any of these?. "My phone just keeps failed to send every time I send an SMS. After Softbank laid the blame of this week's network outage squarely at the door of Ericsson, its vendor partner has come out and apologised - not only for the disruption caused in Japan, but in a reported 11 other countries around the world (including the O2 network in the UK). hot right now. O2 Outage, December 2018. com Ericsson to pay O2 damages for outage. O2 has firmly pointed the finger of blame for the outages it has suffered at software supplied by Ericsson. 『エリクソンの広報担当者は「顧客とともに一刻も早く復旧を進めている」とコメント。「影響を受けた顧客は英O2と日本のソフトバンクだ」と述べ、日英の通信障害が同社の不具合によるものだと認めた』 @ericsson、認めたのか. SoftBank said the outages stemmed from problems at exchanges for its high-speed wireless LTE network, while O2 blamed an issue in a third-party supplier's system that was impacting services. O2 is expected to receive a multimillion-pound compensation payment from technology group Ericsson over a software failure that cut off customers on Britain's second largest mobile phone network. O2 is the network provider for Angus Council’s. O2, which has 25 million customers in Britain, also has another seven million people whose mobile providers “piggyback” its network. With O2 and Softbank customers being thrown back to the 90s after a network outage, reports have emerged suggesting Ericsson is the root cause. The outage has also had a knock-on effect on other services that make use of O2’s network, including Transport for London’s electronic timetable service at bus stops. A software issue on Ericsson is said to be causing millions of mobile phone users around unable to use their smartphones. Issues with O2’s mobile network were first reported at around 5:20 am yesterday after customers said they could not use their 3G or 4G data. O2 UK CEO Mark Evans said the company would be working with systems and equipment provider Ericsson “through the night”, and that a full service should be restored by Friday morning. Fortnite server suffered a minor outage, Epic Games was quick to address the issue. It was caused by a problem with software provided by Ericsson. O2’s technical teams will continue to monitor service performance closely over the next few days to ensure they remain stable. When you purchase through links on our site, we may earn an affiliate commission. O2, Britain's second biggest network, and Japan's Softbank, both Ericsson customers, reported outages on their 4G networks earlier on Thursday. The outage continued until well into the evening, with O2 switching some services, like 3G, back on at around 9pm. O2 has said its 4G network has been restored after a massive data outage which affected millions of people. Affected operators have taken on the… Read More » O2 seeks millions in damages from Ericsson following outage. UK customers have reported not being able to use mobile data to. Mobile operators O2 in Britain and Softbank in Japan. Mobile network O2 has returned to normal after a day of disruption for customers in Salford and across the UK. The Layoff discussion - User says: ``Ericsson to pay O2 damages for outage'' regarding Ericsson Ericsson to pay O2 damages for outage - post regarding Ericsson layoffs Toggle navigation. O2 said service on its 4G mobile data network had been restored early on Friday morning, nearly a day after a software issue in systems provided by Ericsson led to an outage that left millions of. O2 have a nationwide network outage with no data and intermittent calls and texts This is also affecting networks across Europe with over 40 million users affected including ALL networks using O2 in the UK. Ericsson later confirmed to Softbank that issues had simultaneously affected telecom carriers who'd installed Ericsson-made devices across a total of 11 countries. Mobile phone customers across the UK were left unable to get online using their handheld devices on Thursday following a UK-wide outage. O2 network outage. O2 customers finally treated to the radical upgrade many have been waiting for. "Our technical teams will continue to monitor service performance closely over the next few days to ensure we remain stable," a spokesman said. O2 is reportedly seeking 'millions' in compensation from Ericsson. O2 is the network provider for Angus Council's. " The Mobile Network Mapping The Mobile Network Making sense of the. O2 blamed the network issues on a third-supplier and Ericsson, with the company issuing an apology to its customers as it worked to restore connection. When you purchase through links on our site, we may earn an affiliate commission. The total bill could be up to £100m, according to The Telegraph. Deliver easy, protected and available access to the data center and cloud. The network has 32 million customers. O2 technical teams and Ericsson engineers were thrust into an all-nighter, working to restore 4G service until 3:30 AM the next day. UK newspapers reported O2 UK will push for damages worth millions from Ericsson over a software failure the vendor admitted it was responsible for. O2, which has more than 25 million UK customers, and its systems and equipment provider Ericsson issued a joint apology for last year's outage, saying it was the result of a software issue. Ericsson apologises for O2 network outage The data network crash, which affected millions of people worldwide, was caused by an expired software certificate. Job describtion consists leading emergency recovery team, disaster post analysis, and warning customers about possible outage risks with Ericsson products. All of whom rely on O2’s network. O2 chief govt Mark Evans mentioned the agency would work with Ericsson by means of the evening to resolve the issues. Thousands of customers were unable to make or receive calls in October due to an outage. O2 is to seek“tens of millions” of pounds in compensation from Ericsson after the Swedish telecoms equipment manufacturer was blamed for Thursday’s outage. Mobile network O2 has said it plans to “make up” for a service outage that left millions of users unable to get online. Ericsson/O2 outage root cause announced. O2 network outage. The previous outage occurred just a few months ago in July, lasted about 24 hours and was caused by a similar issue. O2 is the network provider for Angus Council's. The Verge reports that the the expired certificate that Ericsson faced “took millions of smartphones offline across the UK and Japan and created issues in almost a dozen countries. O2 says a massive data outage which has affected millions of people will not be fully fixed until Friday morning. It is believed that the outage is partly due to decommissioned Ericsson software, with the Chief Executive of O2 stating, "I want to let our customers know how sorry I am for the impact our network data issue has had on them, and reassure them that our teams, together with Ericsson, are doing everything we can. SoftBank added that its customers had faced a near five-hour outage “caused by Ericsson-made software errors related to its packet switches, covering our customers nationwide”. The O2 network remains down leaving millions of customers unable to use 4G and access data. • Resolved major service congestion in 2008 by removing processors from out-of-service switches and inserting them into the congested switches that were experiencing processor loads in excess of 95%. O2 is currently experiecing issues, they're probably updating their network, this effects us because Giffgaff uses o2's signals. The outage began between 4am and 5am and besides millions of O2 customers, it impacted numerous enterprises and organisations that run connectivity services on […]. Although much of the focus was paid to outages on O2 in the UK and Softbank in Japan. 1-Megapixel camera phone. O2 smartphone users were unable to use their mobile phone data last Thursday. Earlier on Friday, the network said its services have been restored after a technical fault on Thursday morning led to customers reporting being unable to use mobile data to access the internet. in network routers made by Sweden-based. Read more about O2 mobile network hit by data problems: Report on Business Standard. Mobile network O2 and telecoms company Ericsson have issued a joint apology after millions of customers were unable to get online. Same great service.
Please sign in to leave a comment. Becoming a member is free and easy, sign up here.